Measures taken by the governments of the world have taken a collective swipe against the global pandemic caused by COVID-19. In the process of...
Our ongoing analysis of Google's recently announced core algorithm update has shown a number of financial services brands and websites that have either gained...
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Interview with Mark Oliphant
This week I had the pleasure of interviewing Mark Oliphant, the Head of Communications at The International...
The Financial Conduct Authority (FCA) has published its data on complaints made relating to the firms it regulates for the second half of 2019.
Monitoring...
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Interview with Jasper Martens, CMO at PensionBee
Jasper Martens was part of a team of six people when he joined PensionBee in...
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An interview with Kimberley Waldron, MD at SkyParlour
Since 2009, my latest guest on the podcast has along with her business...
It has been a roller-coaster few weeks for Zoom, the video conferencing platform. At the end of last year, the company had 10m users,...
Listen to the full interview with Nizam Uddin OBE
Tackling exclusion in financial services
Of all of the guests I've spoken to as part of our...
In March this year, Bruce Hepburn, CEO at Mactavish, a leading insurance consultancy issued a scathing analysis of the commercial insurance industry. His analysis...
It's the most common reporting error I see.
Just this week, I was listening to a fantastic interview with the head of a marketing company....




















