The Financial Conduct Authority (FCA) has published its data on complaints made relating to the firms it regulates for the second half of 2019.
Monitoring this data is important for financial brands and the wider market. Understanding how many complaints...
Just under half of UK adults, aged 18 or over display at least one characteristic of vulnerability. That's according to the findings of the FCA's Financial Lives Survey and it equates to 24.1m consumers.
The FCA believes that the COVID-19...
David Rutter, CEO of blockchain software firm, R3 has said 'cracks are already appearing' in the banking system following fallout from the COVID-19 outbreak.
Speaking in an interview with City AM, Rutter said, "...when markets go through extreme stress, you...
Monzo has announced a new fee structure that will see some customers paying for replacement cards and cash withdrawals. In a post on its website, the online bank announced that as of 31st October it will be introducing a...
Measures taken by the governments of the world have taken a collective swipe against the global pandemic caused by COVID-19. In the process of trying to stop the virus, governments have also stopped the economy.
On the front line of...
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Interview with Ron Benegbi, Founder & CEO at Uplinq
"Uplinq is my fifth startup", Ron tells me as I welcome him to the podcast.
Ron Benegbi is a serial entrepreneur. Having previously launched three successful (and one...
Despite the delay to the UK's easing of lockdown, Fintech Week London, a hybrid event scheduled for 12-16th July will take place with its planned programme of physical and virtual sessions.
Speaking via the event website following the UK government's...
In March this year, Bruce Hepburn, CEO at Mactavish, a leading insurance consultancy issued a scathing analysis of the commercial insurance industry. His analysis centred on the industry's insistence on delivering commercial insurance as a commodity, a habit that...
TSB has announced that it will be recruiting marketing apprentices in partnership with The Marketing Academy Foundation.
Joining the likes of Nationwide, Prince's Trust and Amazon, TSB will use The Marketing Academy Foundation to bring two new members into its...
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An interview with Mark Harley, Founder & CEO at Bankifi
Mark Hartley has been working in the financial technology industry (not the FinTech industry, more on that later) since 1991.
"Those were the days when electronic banking...
