The Financial Conduct Authority (FCA) has published its data on complaints made relating to the firms it regulates for the second half of 2019.
Monitoring this data is important for financial brands and the wider market. Understanding how many complaints...
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Interview with FinTech Insights & Banco del Sol
How does the designer of a new banking service assess the market around them, understand the competition and deliver a class-leading new product?
Short of signing up for a...
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Interview with Larry Black
Larry Black is a financial marketeer who has a wealth of experience. Credited with developing one of the industry's earliest true examples of content marketing with Credit Suisse, he's gone on to...
"Unprecedented" is the word of the year so far. Don't believe me? Just take a look at this Google Trends data:
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What that shows us is that searches for the word "unprecedented" are higher than...
Instances of so-called featured snippets in Google's search results within the finance industry have dropped by 60%. Data from SEO software firm, Moz shows that in February, featured snippets dropped by 40% overall in mid-February, with no signs of...
Despite the delay to the UK's easing of lockdown, Fintech Week London, a hybrid event scheduled for 12-16th July will take place with its planned programme of physical and virtual sessions.
Speaking via the event website following the UK government's...
Listen to the full interview with Patrick Muir
Interview with Patrick Muir
From assisting in the launch of the UK's first-ever online bank to revolutionising the way Morgan Stanley markets its credit card products, Patrick Muir is one of the most...
Just under half of UK adults, aged 18 or over display at least one characteristic of vulnerability. That's according to the findings of the FCA's Financial Lives Survey and it equates to 24.1m consumers.
The FCA believes that the COVID-19...
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An interview with Kimberley Waldron, MD at SkyParlour
Since 2009, my latest guest on the podcast has along with her business partner run a communications agency that works in the fintech space. "We started the business...
Google has said that its second core algorithm update of 2020, its first since January, is rolling out now. Google has said that the update will take between one and two weeks to fully roll out.
Different to the daily...
