Spanish banking group, Santander has launched PagoFX, an app that lets customers transfer money abroad.
The new service is delivered via a mobile app that will let UK debit cardholders from any bank send money abroad using real-time exchange rates.
Reuters...
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Interview with Will Cookson
The Financial Marketeer recently had the opportunity to catch up with Will Cookson to discuss user experience (UX) and customer experience (CX) in financial services.
Will, an experienced designer, is the founder...
As part of work undertaken by Skipton Building Society, research revealed that although 60% of consumer decisions in the market were based on interest rates, 40% can be attributed to brand.
The research was carried out by the Skipton BS...
Just six months after its launch, app-based digital banking brand, Bó is being shut down by RBS.
Launched as a competitor to fintech startups Revolut, Starling and Monzo, Bó was introduced in November 2019 with a bright yellow card and...
Julene Aguirre, Capital One UK's Head of Research and Design Strategy will be speaking at tomorrow evening's (9th June 2020) online edition of UX Oxford.
The event will focus on universal design in the financial world and aims to help...
Manchester-based, Frost, a fintech startup has said that it plans to launch its new account product in the first half of 2021.
The firm's app, which has already attracted 8,000 user signups is currently going through a beta testing phase.
Speaking...
Podcast interview with Peter Ramsey (Built for Mars)
UX in banking
If you haven't heard of Peter Ramsey (A.K.A the person behind Built for Mars) and his epic study into the user experience (UX) of banking, it really is time you...
Following the news earlier this month that featured snippet appearances in Google Search had dropped by 60% in the finance sector, a Google representative has offered an explanation.
Speaking as part of his firm's regular 'Office Hours' YouTube show, Senior...
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Interview with Jacqueline Dewey, CEO at Smart Money People
Jacqueline Dewey comes with a very impressive CV. Not only was she involved with the launch of the very first digital bank but she was also a...
The Financial Conduct Authority (FCA), the UK's financial sector regulator has published its final guidance on the fair treatment of vulnerable customers.
The guidance, which aims to ensure that all customers are treated fairly, provides regulated firms with a definition...
